Support
Ask us anything.
Gasti is made by a small team. Email shaji@saaspero.com and a person reads it — include your device and OS version if something is broken.
Do I need an account to use Gasti?
No. Without signing in, Gasti is a complete local app — capture, budgets, insights and the on-device chat all work. An account exists so you can sync a device, share a household budget, or restore a purchase.
Does my spending data leave my phone?
Not for the core product. The ledger is stored on the device and the default AI runs there. Data goes to a server only when you sign in to sync, join a household, connect a bank, or use Frontier AI on a paid plan.
Which banks can I connect?
Plaid covers the United States, Canada and the United Kingdom; Fintoc covers Chile; Belvo covers Brazil. Colombia is statement-first: import a PDF, CSV, OFX or QFX file and review every row before it is saved.
How do I cancel a subscription?
Subscriptions are billed by Apple or Google, so cancel in your App Store or Google Play settings at least 24 hours before the period ends. Cancelling does not delete your Gasti data, and a one-time purchase is not affected.
I bought Gasti AI and changed phone. How do I get it back?
Open More → Account → Restore purchases, signed in to the same App Store or Google Play account that bought it. One-time purchases restore for free, on any number of your own devices.
How do I get my data out?
Settings → Export. You get JSON or spreadsheet-safe CSV including the original currency and amount, the home-currency amount, and the rate, date and source used for any conversion.
Something is wrong with an amount Gasti wrote.
Tap the field and correct it. A field you have edited becomes yours and is never overwritten by a later model pass. If a category keeps coming back wrong, email us with the merchant name and we will look at the rule.
Security reports
If you believe you have found a vulnerability, write to shaji@saaspero.com with the word “security” in the subject. Please give us a reasonable window to fix it before disclosing publicly.
1111B S Governors Ave, STE 26326
Dover, Delaware 19904, United States